Russell Walker, Ph.D.
  President
  Walker Bernardo, LLC
  Phone: +1 847 681 0527
  e-mail: russell@walkerbernardo.com
     
      
     

Business Intelligence


Data and Business Intelligence Strategies

Collecting data and using data to make important business decisions are inherently linked. Walker Bernardo offers services that include developing statistical models to predict business trends or customer behavior. Statistical models can be valuable in forecasting sales for new products or services, identifying new co-branding alliances from customer preferences, and discovering new opportunities for cross-selling and marketing. Walker Bernardo can also offer recommendations on full IT implementations of data and Business Intelligence systems.

Using Your Customer Data
Once you have collected the data, you often want to use it to better understand your customer’s preference and behaviors. We first work to understand your business goals so that appropriate statistical models can be developed that help you understand your customer. This includes identifying your best customers, explaining why customers have attired, and ranking products and services that are desired by multiple customer segments.

Many times data is seasonal or follows a particular structure based on the day of the week or time of year. Our expertise in building useful time series models is deep and includes developing models of sales based on weather in order to build real-world sales forecasts.

Targeted Marketing - Reaching Additional Customers
Walker Bernardo can provide you far-reaching data on prospect customers including economic and demographic data, mailing addresses including estimations on household incomes. Additionally, similar information on small businesses is available. This data is especially powerful in developing direct-mail marketing campaigns and useful in identifying next best customers. Additionally, with information on current customers or target customers, we can identify potential customers that are most similar to your current customers, making your marketing efforts more powerful and allowing you to make more meaningful marketing offerings.

Walker Bernardo can also develop marketing response models to provide you estimates on how many customers you can expect to reach on marketing campaigns and guidance on market share in specific market segments.

Understanding Your Operations and Performance
In order to achieve high levels of performance, organizations must have operational data and predictions for best-levels of operational performance. Walker Bernardo provides services that utilize simulation and modeling techniques that allow for consideration of changes to complex, large, and expensive operations, without making physical alterations (that are otherwise costly). These techniques are also useful in identifying optimal solutions for operations, opportunities for risk reduction in operations, and quantifying activity-based accounting measures.

Walker Bernardo’s experience in this arena also includes building specialized training courses for analysts and offering recommendations on developing competencies in the analytical space, in terms of talent acquisition and or talent development.

IT Systems for Business Intelligence and Analytics
Implementing a new Business Intelligence strategy may include leveraging existing IT systems or acquiring new systems. We have extensive experience in sizing systems and offer recommendations from tested solution providers that are reliable and cost attractive. When analytical solutions require large computational resources, we are well positioned to offer recommendation in High Performance Computing and Grid technology solutions.

 

© Walker Bernardo, LLC 2008